PC Support

Your PC should have this on by default but double check it is on. You must be logged in as a User with Administrator rights to do this.

Click:

Start > Control Panel > System then click on the System Restore Tab. Click Fig 1 for expanded view.

Fig 1.

System restore is turned on and 5% of disk space is set aside to use as restore space which will be sufficient.

To start using System Restore click on the Start button and then click on:

All Programs > Accessories >System Tools.

From the system tools drop down menu click System Restore. The Welcome to System Restore Window will now appear (Fig 2)

Fig 2.

The first thing you need to do is click your mouse on the radio button next to the ‘create a restore point’ option. You will see that a small green dot appears inside the radio button. This tells you that the option has been enabled. Once the option is enabled click the Next button.

The create a restore point window will now open. To create the restore point simply type in a descriptive name in the system restore description dialogue box and then press the Create button (Fig 3).

Fig 3.

The system restore point in now created. Once created the restore point created screen will appear. All you have to do is now is click the Close button to exit system restore. (Fig 4).

Fig 4.

When the time comes for you to use system restore to restore your system to an earlier time you simply click on the Start button and then click All Programs>Accessories>System Tools. From the system tools drop down menu click System Restore. The Welcome to System Restore Window will now appear (Fig 2)

The next step is to click on the Restore my computer to an earlier time option and then click the Next button. The next window allows you to select a specific date to restore your computer to. (Fig 5)

Fig 5.

As well as the system restore calendar you will also find, in the right hand pane of the window, either one or a number of timed events. These timed events consist of the time a system restore was performed or, if you have installed one or more applications, the time at which the install was commenced. If you only have one system restore point then select that. If, on the other hand, you have a list of other application that you installed on that day, you can select to restore your system to a specific time. (Fig 6)

Fig 6.

Once you have selected both the date and time of the restore, click the Next button.

Your selection has now been made. All you need to do now is confirm that the system restore date and time are correct. From the Confirm Restore Point Selection window you can view the details that have been selected. If these are correct simply press the Next button. (Fig 7)

Fig 7.

Once the Next button has been pressed the system will begin collecting information before shutting down. As the system restarts again a system restore progress bar will appear. This will indicate the progress of the system restore.

Once the restore has been completed your system will restart using the settings from the date and time you selected. If all goes well a message will appear informing you that the system restore was successful. Your system has now been restored to an earlier time. (Fig 8)

Fig 8.

While you should not lose any recently saved documents or emails you will loose any software that you installed after the original restore point was taken.

We recommend you use PC System Restore if you've had bugs, glitches or conflicts on PC's after an installation of some new software. It gives a quick and easy 'do over' particularly if Remove/Uninstall Program doesn't remedy the solution.

Fix IT recommends some simple, weekly maintenance tasks so your computer runs smoothly and you're not badly impacted on the off chance the disaster strikes. It pays to prepare a little insurance.

Fix IT is putting together a series of postings on PC Maintenance, which you can do yourself or get us to put in place for you. Things like back ups and other simple maintenance and management tasks. You can read our post on PC back ups here.

Fix IT can also  provide you with or implement a list of tweaks for you to speed up and improve your computing experience particularly useful for giving older machines a new lease on life. For the best results Fix IT can also undertake a complete re-installation of your version of Windows and all your software and data.

We provide services for PC based (Windows XP, Vista and Windows 7) Systems and Software. Unfortunately don't have the skills and background to support Apple Mac and Linux operating systems.

As for software, the range of PC software available runs into the 1000s and there is no way anyone could be expert in it all. There is common functionality across software types and this background as well as our wide knowledge base means we can meet our goal: to help you overcome your immediate technical issues and get your system up and running and quickly get back to the tasks at hand.

We have our own software preference and use many different software vendors and programs every day. 

We are happy to recommend solutions to the functions you want and need to do on your computer and can provide you tips on using these to their fullest.

For hardware issues we are experienced building PCs, adding and removing components, customising the Operating System and low level functions.